Section 1
I. INTRODUCTION
Welcome to Apartment Living
Illinois State University operates 292 apartments in two complexes, Cardinal Court and 300 Shelbourne Drive, to accommodate student families, single graduates, and qualifying single junior and senior-level students. University Housing Services strives to provide residents comfortable living quarters while maintaining economical rental rates.
This handbook has been prepared by Apartment Living staff to acquaint residents with the facilities and the services available as well as the regulations that residents are to observe. Please read this material carefully. It is an important supplemental document to the apartment lease. The information here is provided to help maintain the family community environment. The contents are intended to promote residents' participation and assistance in keeping operating costs, and consequently rental rates, as low as possible.
Please direct all housing related inquiries to the Community Aides (CAs), Graduate Assistants (GAs), or to University Housing Services.
Community Aides and Graduate Assistants
The Community Aides (CA) and Graduate Assistants (GA) serve as liaisons between the Central Office Staff of UHS and the residents. The CAs and GAs inform residents of major issues, policies, and procedures and act as resources for residents. Complaints and maintenance concerns may be directed to a CA or GA. Check-ins, publication of the monthly newspaper, support for programming activities, and involvement in the Residents' Associations are all encompassed in the CA and GA positions.
CA's and GA’s position at the Apartment Complexes.
There are two Community Aides (CAs) and one Graduate Assistant (GA) in Cardinal Court. Shelbourne has one CA and one GA. A calendar indicating the CAs' and GAs' names, apartment numbers, and phone numbers is distributed to every apartment each month and a copy is posted in the laundry room in each Complex. One of the Community Aides is on duty each weekday from 4:15 p.m. until 7:30 a.m. and on weekends from 4:15 p.m. on Friday until 7:30 a.m. Monday. Community Aides are also on duty 24 hours per day during holidays and University closings. Please contact the ON DUTY CA during these hours. And please, only emergency contacts after 9:30 p.m. If you have questions that are not answered in this handbook, contact UHS at 438-8611 or the ON DUTY CA during duty hours.
Residents' Associations
Each Complex has a Residents' Association with membership open to all adult residents. A primary function of the Associations is to help create and maintain a community atmosphere within the Complexes. The Associations provide a variety of programs and events. A Programming Committee has been established to assure quality programs and adequate input from the residents.
Another committee is the Finance Study Committee. With designated faculty and staff, the Finance Study Committee members review the Complex budgets and make recommendations for upcoming year. The committee engages in long-range planning so funds will be available for maintenance and renovation. Various improvement projects such as remodeling in Cardinal Court and construction of Community Centers in both Complexes are the result of past Finance Study Committee planning.
